State to Roll Out ID Tracking System for Real-Time Application Updates
Kenyans will soon be able to track the status of their national identity card applications in real-time through a newly announced post-issuance ID tracking system, according to Interior Cabinet Secretary Kipchumba Murkomen.
Speaking about ongoing reforms in the ID registration process, Murkomen stated that the system will provide updates via SMS notifications or an online platform, reducing long waiting times and uncertainty for applicants.
“As part of our continued efforts to enhance transparency and efficiency in the ID registration process, I will soon be launching the post-issuance ID tracking system,” Murkomen said during a visit to Nakuru.
Enhancing Government Services
The initiative aims to improve customer experience and make government services more accessible to citizens. Murkomen emphasized that the tracking system will streamline the application process, ensuring applicants receive timely updates on the status of their national ID applications.
“By providing this service, we aim to reduce waiting time and eliminate uncertainty in the application process, ensuring that Kenyans have access to updates on their applications,” he said.
Introduction of a National Digital Identity System
In addition to the tracking system, Murkomen highlighted the government’s plans to introduce a national digital identity management system. This initiative will include virtual IDs and digital wallets, allowing citizens to store their identification documents on smartphones and integrate them with various services.
“The digital wallet will be integrated with a wide range of services, providing access to government platforms, payment systems, and even digital signatures,” Murkomen explained.
Bringing ID Services Closer to the People
Murkomen also underscored the importance of mobile registration outreach programmes, which aim to bring ID services closer to communities across Kenya. The initiative targets rural villages, schools, and urban areas to ensure no Kenyan is left behind in the registration process.
“The mobile registration outreach programme we are launching today is another key part of this effort. By bringing services directly to the people, we aim to reach every corner of the country,” he added.
Furthermore, the Interior Ministry is working on improving ID registration services for Kenyans living abroad. This will be achieved through strengthened partnerships with the Ministry of Foreign and Diaspora Affairs to facilitate smoother registration processes for the diaspora community.
With these reforms, the government seeks to modernize the national identification system, enhance security, and ensure that every Kenyan has easy access to essential identification services.
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State to Roll Out ID Tracking System for Real-Time Application Updates